As a freelancer, there are times when you will encounter clients that you simply cannot please, no matter what you do. The trick is to identify these clients and weed them out of your customer base. You don’t want to alienate good clients that might actually just have an issue that can be solved quickly, so how do you know when to just quit? Below are 5 tips for knowing when enough is enough with a freelancing client.
1. The Work Isn’t Matching Up With the Original Description
The client has given you a specific set of details and you’ve quoted a price. Everything seems fine until you have started on the work and the client sends over a few more things he’d like to see. A little while later, he asks if you can add something else to the project. Before you know it, you’ve got double the work for the same price as the original request. If the client insists they’re just small additions and doesn’t want to pay more, it may be time to let him go.
2. The Client Consistently Pays Late
Most clients give you a deadline to meet with the work. So, you do what you can to turn the work in at a certain time, but you’ve noticed that the client is consistently late with payment. If you can do what you must to ensure that the work is in on time, shouldn’t the client extend the same courtesy to you? If your client is consistently a few days, a week or even more behind, you might want to move on down the line.
3. The Client is Never Happy
Most times, clients who are unhappy can be satisfied with a few tweaks or improvements. However, there are times when a client is simply not going to be pleased. Clients who do the same thing for a living that they’re hiring you to do can often be difficult. The reason is that you may have different styles, and you’re not living up to his or her ideas of how things should be done. If no matter what you do, the client is not happy, it may be time to walk away.
4. You’re Unhappy with the Pay
It stands to reason that you’re doing what you’re doing to make a living. You might have started with a simple project for the client and quoted a lower price than normal, but now the client expects every project to be completed for the same price. If he or she refuses to increase the limit for more difficult projects, you need to move on and find fair pay.
5. You Notice That the Work is Shady
You have done a few projects that seemed a little questionable, but the client now approaches you with a project that you know isn’t being used for legal or ethical purposes. Don’t let a client make you sacrifice your own morals or what you believe in. If you’re feeling this way, it’s time to say goodbye.