On behalf of 20 million New Yorkers, I am here to say with resolve in my heart, that we stand against this tyranny, and condemn Putin's unjust and inhumane violation of the sovereignty of Ukraine. And we will stand with Ukraine and its people now, and forever more. New York is with you. We will always be with you. The United States of America will be with you.
New York State is proudly home to the largest Ukrainian population in the United States, and we stand in solidarity with the people of Ukraine in the face of Russia’s unjustified and unprovoked attack.
This web page lists resources offered by New York State and our partners to help the Ukrainian people and their friends and allies here in New York.
The ONA provides a variety of free support services to all immigrants and refugees in New York State, regardless of status, such as:
Visit the Office for New Americans website.
Call 1-800-566-7636 for assistance.
The NYS New Americans Hotline connects immigrants and refugees to free services across the state. The Hotline operates from 9:00 a.m. to 8:00 p.m., Monday through Friday, except holidays. All calls are confidential. Assistance is available in over 200 languages, including Ukrainian and Russian.
If you are a U.S. citizen in Ukraine, the U.S. State Department has resources for those wishing to depart. They also offer travel conditions and land border guidance for surrounding countries including Poland, Romania, Hungary, Slovakia, and Moldova.
U.S. citizens in Ukraine should complete this online form so that the State Department can communicate with you. U.S. citizens seeking to depart Ukraine can also call 1-833-741-2777 (in the United States) or 1-606-260-4379 (from overseas) for immediate assistance.
Visit the Ukraine Crisis page on the State Department’s website.
The Consulate General of Ukraine in New York is currently providing consular services. However, all consular services which require receiving documents from Ukraine, including issuance of new passports and visa services, have been suspended until further notice.
If you have visa or passport questions, you can contact the Consulate General by emailing [email protected] or calling either 212-371-6965 or 212-371-5690.
Ukrainians in New York and who are experiencing an emergency situation (e.g. detention), can call the Consulate’s hotline number at 917-325-1444 for assistance.
Next Section
Protections may be available for eligible Ukrainians already present in the U.S. As a result of the Russian military invasion, the Department of Homeland Security announced the designation of Temporary Protected Status (TPS) for Ukraine for 18 months. Individuals eligible for TPS under this designation must have continuously resided in the United States since March 1, 2022. Ukrainians eligible for TPS can contact the NYS New Americans Hotline for free legal assistance at 1-800-566-7636.
In addition to free legal services and direct representation, the NYS Office for New Americans (ONA) provides free and confidential services to all immigrants in New York State including:
If you have recently been granted asylum, the Office of Temporary and Disability Assistance, through contracted providers, offers free services to asylees across New York State.
Visit a provider in your area that can assist you with:
Learn more about refugee services and assistance for immigrants.
Next Section
If you need 24-Hour Phone Support: You can contact the Substance Abuse and Mental Health Services Administration (SAMHSA) Disaster Distress Helpline by calling 1-800-985-5990. Callers can connect with counselors for support in 100+ languages via 3rd party interpretation, including in Ukrainian and Russian.
If you need a 24-hour Crisis Text Line: Text GOT5 to 741741 to connect with a crisis counselor.
For 24-Hour Support for Deaf or hard of hearing American Sign Language users: The national Disaster Distress Helpline (DDH) is now offering direct crisis counseling and support for Deaf or hard of hearing American Sign Language users via a dedicated videophone option. Disaster survivors and responders can connect with trained DDH crisis workers fluent in ASL by dialing 1-800-985-5990 from a videophone-enabled device or via an “ASL Now” link which can be accessed at DisasterDistress.samhsa.gov.
Domestic and Sexual Violence Crisis Hotline
People—primarily women—arriving from war-torn countries are more often victims of domestic and sexual violence. The trauma associated with war can make it particularly difficult for survivors to seek help, but you are not alone.
New York State has a 24 hour crisis hotline for survivors of domestic and sexual violence. If your partner hurts or controls you, or you are unsafe in your relationship, you can contact the NYS Domestic and Sexual Violence Hotline by calling 1-800-942-6906, texting 1-844-997-2121, or chatting online at opdv.ny.gov. Callers can connect with advocates for confidential support in most languages, including Ukrainian and Russian.
Find more information about resources for survivors.
Next Section
USAID – Center for International Disaster Information (CIDI)
USAID is ramping up humanitarian assistance to help people affected by Russia’s invasion of Ukraine. The United States is one of the largest donors of humanitarian assistance in Ukraine, providing nearly $405 million to help vulnerable communities across the country.
Learn more about the emergency in Ukraine and find federally vetted links to non-governmental organizations active in the Ukraine Humanitarian Aid response.
U.S. Department of State’s Ukraine Humanitarian Fund
The Department of State’s Office of Global Partnerships has established a public-private partnership to direct funds to organizations that are helping to address the humanitarian needs of those impacted by the Kremlin’s aggression against Ukraine. This partnership is designed to mobilize private-sector donations and individual giving to support relief organizations aiding those impacted by Russia’s actions.
Learn more about the fund.
Avoiding Donation Scams
Anytime disasters occur, scam artists prey on the heartstrings of individuals looking to help. The invasion of Ukraine provides an opportunity for fraudsters to set up fake charities or pose as compelling war victims. Others design websites to mimic a legitimate charity’s official site to steal unsuspecting donors’ money and/or personal information.
To prevent donation money from falling into the wrong hands, the New York State Division of Consumer Protection recommends taking the following precautions:
If you suspect that you have encountered a fraudulent attempt to receive donations, you can file a complaint with the New York State Division of Consumer Protection at https://dos.ny.gov/file-consumer-complaint.
The Division’s Consumer Assistance Hotline is open Monday to Friday, excluding State holidays, 8:30am to 4:30pm at 1-800-697-1220. You can find more information and tips by following the Division of Consumer Protection on social media on Twitter (@NYSConsumer) and Facebook (www.facebook.com/nysconsumer).
Next Section
Use these New York-branded social media graphics to show your support for Ukraine.
Facebook
Twitter
Instagram
Instagram Story
Ukraine Social Media Toolkit from USAID
Spread the word about how to support the humanitarian response in Ukraine.
This page is available in other languages
